FAQ

Frequently Asked Questions

CUSTOMER SERVICE EMAIL ---> INFO@KeepAmericaUSA.com

WASH GUIDE:

To combat against shrinkage and/or design fading, we recommend COLD WASH and AIR DRY. Do not dry in temperatures exceeding 150 Degrees. 

Do you offer a Military discount?

Yes, we do! To get a military discount please email a valid military ID to info@keepamericausa.com

How long does it take to receive my order?

Printing is on Demand, so please expect 2-3 days to PROCESS your order. Once we SHIP an order, it is out of our hands when it will arrive. Typically, depending on USPS delivery times, it will take 2-3 Business Days to be delivered once SHIPPED. Please be advised that PROCESSING and SHIPPING are 2 different things. In the event of a sale, shipping times may be delayed.

 

How can I track my order? 

You will receive an email upon creation of the shipping label, which means your order is getting ready to be shipped. You'll receive a link to track your order. We promise you will love our Merchandise!

How can I contact you? 

Our customer service email is info@KeepAmericaUSA.com

How can I exchange an item? 

Unfortunately, at this time we do not accept returns or exchanges.  All of our orders are made to order specifically for the customer that placed the order. 

Do you offer refunds? 

Once an order is placed, your item goes immediately into production. For that reason we DO NOT offer refunds once an order is placed. If you have any questions regarding a discrepancy with your order, please email customer service at info@KeepAmericaUSA.com.

Customer Service can be reached any time using the chat option on the bottom right of your screen, an email, or via social media.