DUE TO COVID-19 REGULATIONS STILL IN PLACE FOR NON ESSENTIAL COMPANIES, PLEASE EXPECT A SHIPPING DELAY. AN INCREASE OF 5-7 BUSINESS DAYS ON TOP OF OUR NORMAL SHIPPING TIMES IS A POSSIBILITY. ONCE AN ORDER IS PLACED, WE DO NOT ISSUE REFUNDS OR CANCEL AN ORDER DUE TO US BEING A STRICTLY PRINT ON DEMAND COMPANY. WE THANK YOU FOR UNDERSTANDING AND YOUR PATIENCE.
Frequently Asked Questions
CUSTOMER SERVICE EMAIL ---> INFO@KeepAmericaUSA.com
To combat against shrinkage and/or design fading, we recommend COLD WASH and AIR DRY. Do not dry in temperatures exceeding 150 Degrees.
Do you offer a Military discount?
Yes, we do! On our menu Options you'll find a "Military Discount" option.
How long does it take to receive my order?
It can take up to 48 Hours to CONFIRM an ORDER. Once Confirmed, your order enters Fulfillment. Fulfillment usually takes 2-4 Business Days to complete (Printing, Packaging, and Quality Control.)
Once Fulfillment is complete, your items SHIP. Once shipped, it could take an additional 3-5 Business days to receive your order depending on the Post office. PLEASE NOTE: Once you receive a shipping confirmation, we are NOT able to provide you with information regarding your orders delivery date, or when it will be delivered. Once we process your package through USPS, it is no longer in our hands. Please contact USPS for any questions regarding your shipped items.
How can I track my order?
You will receive an email upon creation of the shipping label, which means your order is getting ready to be shipped. You'll receive a link to track your order. We promise you will love our Merchandise!
How can I contact you?
Our customer service email is info@KeepAmericaUSA.com
How can I exchange an item?
Unfortunately, at this time we do not accept returns or exchanges. All of our orders are made to order specifically for the customer that placed the order.
Do you offer refunds?
Once an order is placed, your item goes immediately into production. For that reason we DO NOT offer refunds once an order is placed. If you have any questions regarding a discrepancy with your order, please email customer service at info@KeepAmericaUSA.com.
Customer Service can be reached any time using the chat option on the bottom right of your screen, an email, or via social media.